CASE STUDIES
ARCXIS are residential construction specialists. Their team of inspectors and engineers help builders across the US get the job done right. And when they need to fill those tricky technical roles they come to us.
Resourcefulness is our secret sauce
ARCXIS SVP of Human Resources, Rod Branch explains why he chooses The Dragonfly Partners to recruit their specialist construction roles. “We were looking for technical people, and someone recommended I talk to The Dragonfly Partners. Engineers and analysts are usually very hard positions to fill, but Susan and Amy could immediately speak our language. It was clear that technical roles were their wheelhouse.”
“The Dragonfly Partners guarantee you’ll have at least three candidates within seven days. They always deliver. And we really appreciate the swift nature of their search and the resourcefulness they have for generating candidates that don’t appear on our radar, or the radar of other recruitment firms”
“I don't know what their secret sauce is. But they’re very intent on understanding what you want a candidate to do. They go far deeper than the job description. They want to understand your culture. They want to know who last held the role you’re recruiting, and why they succeeded or failed. They take a much more comprehensive view than other search firms.”
Narrowing the focus to deliver the right fit
Sometimes recruitment takes a few rounds to nail the right person. Rod says, “I remember one search where Susan and Amy did their initial research, then came back and asked for more detail about the role. They saw the market and decided they needed to tighten the screws more on what we were looking for so they could put the most successful candidate in front of us.”
“When you start these searches you don’t always know exactly what you want in the first round. Sometimes you need to see a few people to know what you don't want. But Susan and Amy are really good at that iterative process to get you the right fit.”
And they're not offended if you don't like a candidate, but they do want to know why that person wasn’t right. Which is a fair question because they’ve got to know where to go next. They know how to ask the right questions to get you closer to your goal.”
Also, at the offer stage they're very helpful in letting us know what would make the difference. They've asked candidates what matters to them. Is it more about base salary, benefits, or bonus structure? Do they want to commute or work from home? They've got the candidate’s priorities scoped out and know what it will take to get them, and that's a very valuable thing I don't always get from agencies”
“The Dragonfly Partners guarantee you at least three candidates within seven days. They always deliver. We appreciate their swift search and the resourcefulness they have for generating candidates that don’t appear on our radar, or the radar of other recruitment firms.”
Lightening turnaround with high-quality candidates
Rod explains what sets The Dragonfly Partners apart. “I get at least six or seven solicitations from recruitment firms a week, but The Dragonfly Partners offer a much faster turnaround. I was doing a search for a marketing person with a firm known for marketing recruitment. But from the date of engagement, it was two weeks before I heard back from them. That’s incredibly frustrating. We don't have that kind of time.”
“In contrast Susan and Amy offer lightning turnaround with high quality candidates. I don't know what their vetting process looks like, but it's working. And they're not a puppy mill. They're not out there putting ads in the paper or scanning Indeed and LinkedIn. They know a lot of people, and they get quality referrals because they've worked really hard at building their network. That means they can get those really special candidates who aren’t looking for work.”
“And they're competitively priced. The model they use requires an upfront fee that’s applied to your final fee but they bring such confidence that they're going to get you quality candidates in a short period of time that you're willing to invest.”
The true test is when things don’t go right
We guarantee you exceptional candidates and we support you throughout the recruitment process. But very occasionally, despite everyone’s best efforts, a candidate doesn’t work out.
Rod explains, “We have had one failure where The Dragonfly Partners found us a candidate who didn’t work out. It was a surprise to everyone because they seemed great. Anyway, when they resigned, we were a couple of weeks out of The Dragonfly Partners’ guarantee period. But they still found someone to replace that candidate, and the new person turned out to be terrific.”
“Integrity's very big with Susan and Amy. They didn’t have to do that for us, but they did. And I appreciated them doing that, but it also doesn’t surprise me, given the sort of people they are and the careers they’ve both had. They’ve a good pedigree, and they also understand how important reputation is in recruitment. It doesn’t take very many screwups to lose your clients.”
“Susan and Amy have earned my trust. They’re terrifically genuine people, and they care deeply about me and my team. Also, they’re incredibly personable. I always look for EQ in these relationships and they’ve very high emotional intelligence, so they build trust quickly through how they operate, and the care they show.”
“Susan and Amy offer lightning turnaround with high quality candidates. They know a lot of people, and they get quality referrals because they've worked really hard at building their network. That means they can get those really special candidates who aren’t looking for work.”
Rod Branch, SVP of Human Resources, ARCXIS
We help businesses recruit those challenging specialist and senior executive roles, guaranteeing you at least three exceptional candidates within seven working days. If you’ve a tricky position you need to fill fast, book a first meeting (it’s free) and tell us about your recruitment needs.
